{"id":43,"date":"2023-08-10T09:24:20","date_gmt":"2023-08-10T09:24:20","guid":{"rendered":"https:\/\/knowledge.catchup-apps.com\/?post_type=epkb_post_type_1&#038;p=43"},"modified":"2024-01-17T10:08:47","modified_gmt":"2024-01-17T09:08:47","slug":"frequently-asked-questions","status":"publish","type":"epkb_post_type_1","link":"https:\/\/knowledge.catchup-apps.com\/?epkb_post_type_1=frequently-asked-questions","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Wie f\u00fclle ich die CSV-Tabelle f\u00fcr die Einrichtungen korrekt aus?<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Die CSV-Datei enth\u00e4lt alle Informationen und Einrichtungseigenschaften, die Sie in Ihrer Navigations-Anwendung sehen m\u00f6chten.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Kann ich parallel mit der CSV-Datei und direkt auf der Karte arbeiten?<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Ja, das k\u00f6nnen Sie. Achten Sie darauf, dass es bei dieser Arbeitsweise ggf. zu doppelten Eintr\u00e4gen f\u00fchren kann. Es gilt die aktuellste \u00c4nderung.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Was tue ich, wenn ich einen alten Datenstand brauche?<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn Sie der Meinung sind, dass Sie bei der Arbeit im Kundenportal einen gravierenden und kaum behebbaren Fehler gemacht haben, kontaktieren Sie bitte&nbsp;<a href=\"mailto:support@catchup-apps.com\">support@catchup-apps.com<\/a>, damit wir eine alte Datenversion hochladen k\u00f6nnen.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Wie kann ich Geb\u00e4ude erstellen oder ver\u00e4ndern?<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">In Zukunft werden Sie das selbstst\u00e4ndig \u00fcber das Kundenportal tun k\u00f6nnen. Bis wir unser Tool f\u00fcr Sie freischalten k\u00f6nnen, melden Sie sich bitte noch unter&nbsp;<a href=\"mailto:support@catchup-apps.com\">support@catchup-apps.com<\/a>&nbsp;bei uns.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Was kann ich tun, wenn ich noch weitere Fragen habe?<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Kontaktieren Sie uns bitte unter&nbsp;<a href=\"mailto:support@catchup-appps.com\">support@catchup-appps.com&nbsp;<\/a>und wir melden uns schnellstm\u00f6glich bei Ihnen!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Wie f\u00fclle ich die CSV-Tabelle f\u00fcr die Einrichtungen korrekt aus? Die CSV-Datei enth\u00e4lt alle Informationen und Einrichtungseigenschaften, die Sie in [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"epkb_post_type_1_category":[26],"epkb_post_type_1_tag":[],"class_list":["post-43","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-faqs"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"et-pb-post-main-image":false,"et-pb-post-main-image-fullwidth":false,"et-pb-portfolio-image":false,"et-pb-portfolio-module-image":false,"et-pb-portfolio-image-single":false,"et-pb-gallery-module-image-portrait":false},"uagb_author_info":{"display_name":"Fiona Hackmann","author_link":"https:\/\/knowledge.catchup-apps.com\/?author=2"},"uagb_comment_info":0,"uagb_excerpt":"Wie f\u00fclle ich die CSV-Tabelle f\u00fcr die Einrichtungen korrekt aus? 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